Author: WC Website Design
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Read more: Email Safety
With the ever-increasing risk of email scams and cyber threats, its important to stay safe online and remain in control of your personal information. We want to make sure you can identify genuine communication from…
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Read more: How do I report spam emails?
Spam emails are an ever-increasing risk of internet-based communication and unfortunately can trick the recipient into divulging personal and private information. If you receive an email you suspect is spam, firstly, do not open the…
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Read more: How to access your invoices?
Each year, on your annual payment date, WierdCheesecake Website Design will produce an invoice for the year to date charges on your account. This invoice will be emailed to your main email address held by…
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Read more: How to add your email address to your device?
To allow for easier access to your emails, you can add your email account to your phone, tablet or computer. If you have a domain-custom email address (i.e. email@yourwebsite.co.uk) setup by WierdCheesecake Website Design, you…
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Read more: How to edit my profile in the customer area?
You now have the option to edit your profile within the Customer Area on our website. To edit your profile: You will be presented with a range of options that can be adjusted to suit…
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Read more: Support Ticket Categories
When creating a support ticket, please ensure you select the correct category for your request. This will allow your request to be resolved as quickly as possible. The category is entered in the ‘Related Product/Service’…
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Read more: How do I submit a new support ticket?
If you can’t find a solution for your issue on our Knowledgebase, the process to open a support ticket is very quick and easy. Follow the simple steps below to open a support ticket. You…
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Read more: What is the Customer Area?
Located on the WierdCheesecake Website Design website, the Customer Area is the central hub for information regarding your website. To view this area, you must be logged in – you will be prompted to login…
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Read more: Additional Information – Google Analytics
Google Analytics App Monitor visitors to your website from your iOS or Android device by downloading the official ‘Google Analytics’ app. Further Information To view further information and FAQ’s about using the Google Analytics service,…
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Read more: Website Handbook
WierdCheesecake Website Design has produced a ‘Website Handbook’ to help you understand, use and improve your website. It contains helpful information about the services and content options available to you. Please click to view/download the…
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