Category: Emails
Questions regarding email services.
-
Read more: What is the Spam Email Quarantine?
Incoming emails that are identified as spam are directed to ‘Spam Quarantine’ whilst allowing genuine emails to be delivered to your inbox. You will receive a daily report of emails that have been filtered out…
-
Read more: What are ‘Quarantine Reports’ or ‘Premium Email Filtering Reports’?
If you have an email address set up by WierdCheesecake Website Design, these accounts are protected by SpamExperts Anti-Spam software. Incoming emails are automatically routed through this software to filter out spam and other potentially…
-
Read more: Email Safety
With the ever-increasing risk of email scams and cyber threats, its important to stay safe online and remain in control of your personal information. We want to make sure you can identify genuine communication from…
-
Read more: How do I report spam emails?
Spam emails are an ever-increasing risk of internet-based communication and unfortunately can trick the recipient into divulging personal and private information. If you receive an email you suspect is spam, firstly, do not open the…
-
Read more: How to add your email address to your device?
To allow for easier access to your emails, you can add your email account to your phone, tablet or computer. If you have a domain-custom email address (i.e. email@yourwebsite.co.uk) setup by WierdCheesecake Website Design, you…
-
Read more: How can I create new email accounts?
WierdCheesecake Website Design offers 5 free email accounts for your website, each with a default size of 512MB (0.5GB). If you wish to have more than 5 email accounts, further charges are applicable. To request…
-
Read more: Can I change my email address details?
Depending on the changes you require, you may be able to undertake the changes yourself. Change Password To change your password: If you are unable to access your email account and would like to reset…
-
Read more: I’ve set my emails up on my device, but can’t send or receive.
If your email address was set-up by the device automatically (from your email address the device was then able to search for your settings), a common error can occur when the correct settings are not…
-
Read more: “550 mailbox quota exceeded”
The “550 mailbox quota exceeded error” is triggered when the email account is full. Once this occurs, any further incoming emails are rejected by the server and returned to the sender. As standard, each email…
-
Read more: Cannot access email portal.
There are many reasons why you may be unable to access your emails online. Below are some of the possible causes and solutions for difficulty in accessing your emails: If you have tried the above…
Search Knowledgebase
Quick Links
Popular Categories
- Accounts and Billing (5)
- Customers (7)
- Support Portal (3)
- Domains (6)
- Emails (10)
- Services (5)
- Google Analytics (1)
- WordPress (3)
- Website Content (2)
