
We do hope that you are happy with the service provided by WierdCheesecake Website Design. If not, please email info@wierdcheesecakewebsitedesign.co.uk in the first instance to discuss your issues/concerns and we will do out best to…
Subdomains are sections of your website that can exist as a separate site, whilst remaining under your main website domain name. They are mainly use to separate section of the same site Subdomains are used…
With the ever-increasing risk of email scams and cyber threats, its important to stay safe online and remain in control of your personal information. We want to make sure you can identify genuine communication from…
Spam emails are an ever-increasing risk of internet-based communication and unfortunately can trick the recipient into divulging personal and private information. If you receive an email you suspect is spam, firstly, do not open the…
To allow for easier access to your emails, you can add your email account to your phone, tablet or computer. If you have a domain-custom email address (i.e. email@yourwebsite.co.uk) setup by WierdCheesecake Website Design, you…
When creating a support ticket, please ensure you select the correct category for your request. This will allow your request to be resolved as quickly as possible. The category is entered in the ‘Related Product/Service’…
If you can’t find a solution for your issue on our Knowledgebase, the process to open a support ticket is very quick and easy. Follow the simple steps below to open a support ticket. You…
WierdCheesecake Website Design has produced a ‘Website Handbook’ to help you understand, use and improve your website. It contains helpful information about the services and content options available to you. Please click to view/download the…
WordPress App Manage your website easily from your iOS or Android device by downloading the official ‘WordPress’ app. If your website is built on the WordPress framework, you can use the app to quickly add…
WierdCheesecake Website Design has implemented a new system to process and log your support requests. The system works by allocating each request for support a unique number. Both yourself and WierdCheesecake Website Design can respond…